What should I tell the 911 dispatcher?

The first and most important question you will be asked is "Where is your emergency"? This allows us to send some type of help should we lose contact with you. Even though we have "Enhanced 911," where you are calling from may not be where the help needs to be sent. Next, you will be asked about the nature of your emergency. This tells the dispatcher what type of help to send (police / fire / ambulance). You will be asked your name and phone number. Although you do not have to give this information, it is beneficial should we need to contact you to obtain additional information.

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1. What if I accidentally call 911?
2. What should I tell the 911 dispatcher?
3. When should I call 911?
4. When should I not use the 911 telephone number?